Contacting Tablehockeyshop.com |
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Please support small family businesses, we are the lifeblood of America and unfortunately, a dying breed. Our prices are competitive and you will get amazing, personalized customer service that no internet superstore can match. We've been playing Stiga Table Hockey Games for
years and we know these games inside and out. Please feel free to contact
us with any customer support issues, questions or comments you may
have. We have been an official retailer of Stiga products since 1999. Buying from us is completely safe as we use industry standard SSL technology on our webiste to protect confidential information. We will gladly provide additional information to any customer who wants to confirm our site is safe and secure..
The US Post Office and Fedex Ground are closed on December 26th and January 2nd. We will not be shipping on those days.
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sales@tablehockeyshop.com |
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215-938-1304 - Orders
215-938-6222 - Customer Service & International orders
215-938-6285 - Fax
Phone Hours - 10AM-6PM EST Monday-Friday Want us to pay for the call? Just email us and we will call you back.
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About Us |
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| Tablehockeyshop.com is a family-owned business located
in suburban Philadelphia. We've been hockey lovers for
38 years. As kids in the early 70s, we fell in love
with the game and watched our team win two Stanley Cup
Cups. Many an afternoon was spent skating on the frozen
pond down the road or playing "pick up" street
hockey games in the driveway. And the battles on the
table hockey game in the basement were legendary. Today,
we are grown and have kids of our own. And our passion
for hockey has been passed down a generation. I guess
you could say that hockey is in our blood and it always
will be!
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Return Policy |
| UPDATE Dec 25 - If you need to make a return, you MUST contact us first for an RMA number. Please do not make any returns before talking to us first. Make sure you have your order number. Some products must be returned to the manufacturer and should not be sent back to us. All items must be in new, unused, unopened condition. Original shipping fees are not refundable. Click here to read full return policy.
If you have an item which was damaged during shipping, please contact us. Do not try to contact the shipper yourself, we will handle everything for you.
If you have a warranty issue including missing or defective parts for Stiga hockey games, contact Stiga directly as they handle warranty directly with the customer. Their phone number is included in your game manual. For warranty issues with other products, contact us for further instructions.
Your table hockey game comes with a 30-day money
back guarantee. If for any reason you are not satisfied with our
product, simply return the game in its original unassembled condition
and packaging for a refund. Customer satisfaction is our main priority.
If you're not happy, we're not happy. Please note that shipping
fees are non refundable. Click here
to read our full return policy.
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Shipping Policy/ Damage Claims |
| Getting the game to you safely is our top priority.
All games are guaranteed against damage or loss. If your game incurs
damage during transit, we will replace the damaged parts and/or
game promptly and free of charge. Please contact us immediately
if you receive damaged merchandise. We will handle everything for
you, you do not have to contact FedEx. Please note that any shipping
damage claims must be made within 14 days of receipt of game. We
can not honor any claims received after 14 days. You must keep all original boxes and outer shipping cartons to make a damage claim.
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Warranty |
| Your Stiga game comes with a full warranty. Any
product that is found to be defective from the factory will be repaired
or replaced by Stiga, at their discretion. Stiga must be notified
within 30 days of shipment. Please note that all requests for warranty
are handled directly by Stiga with the customer. We do not handle
warranty issues. If you have a warranty issue, please contact Stiga
directly. You can find their contact information in your game manual
or we can email it to you.
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Privacy |
| We value your privacy! Tablehockeyshop.com is 100%
committed to respecting our customers privacy. We will NEVER sell
or distribute your personal information to any third parties, marketers
or mailing lists at any time, for any reason. You have our word
on it. We do not use cookies or any other webtracking devices on
our web site.
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Safety |
| Making a purchase at tablehockeyshop.com is 100%
safe - we guarantee it! When we request your personal information
(name, address, phone number, and credit card number) it is done
over secure servers. We use industry standard Secured Socket Layer
(SSL) technology to protect confidential information. SSL is an
advanced encryption technology that makes personal information unreadable
as it it travels over the Internet. |
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· Links
· Hockey Games
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| © 2002 - 2010 TableHockeyShop.com
sales@tablehockeyshop.com |