Testimonials – Read what our customers have to say about us!
We have been selling Stiga Games and products since 1999. The following are actual emails that we have received from customers over the years.
My first instinct was to shop on Amazon but then I googled rod hockey and found
Table Hockey Shop. The prices are better than Amazon and they had exactly what I wanted in stock. The best part was the shipping. Not only was it free but I ordered it on a Tuesday afternoon and received it Thursday. Couldn’t ask for more!
I originally purchased through Amazon but the game arrived damaged. Amazon just put an address label on the game box and unbelievably did not even ship the game in an outer carton. I sent it back and then called these fine folks. They told me it would ship in a custom outer box and that they would send an immediate replacement if I had any issues with damage during transit. Game arrived in perfect condition and fast. Very pleased. Feels good to support a small shop and family owned company!
I placed the order for the Stanley Cup table hockey game around 3:00 pm on 12/28 and FedEx delivered it to our home at 1:15 pm on 12/29 that is by far the FASTEST delivery we’ve ever had. We love the game, I had Stiga when I was a kid growing up in NE Phila. and being a Broad Street Bullies fan I had to get the Flyers to go with the game. Maybe we’ll take it to the Jersey shore next summer and challenge Bernie to a game. Go Flyers!
Thanks for the wonderful customer service! The package arrived on Saturday, just in time for my son’s 6th birthday party. It was the “hit” gift of the party, with everyone wanting to get a turn. He told the neighbors he got a soccer game and they asked if it was a video game or an app. Thanks for selling “old school” games!
Also, thanks for the advice on installing players. Too often, it is easy to just turn to Amazon and hit “order” but I am so glad I tried another vendor because this kind of customer service is unprecedented. Keep up the good work!
I have NEVER been so pleased with the customer service of ANY other on-line store before! You guys have far surpassed anything that I have expected! Everytime I try to get customer help from other stores, I get the run-around & never really get any help. but you guys have done so much in the way of customer support, thanks!! Truly a fine company you all run, I appreciate everything!! thanks again!
You are a total champion. The game arrive on time and in perfect condition! My son spent his 21st birthday setting-up the game and playing it with his lovely girlfriend in our great room The turf and “sticky” soccer balls are great. Thank you so much for your thoughtfulness. I know it took considerable effort to procure, pack, and ship the game so that we’d have it on time.
You guys rock! I am so glad I decided to give my business to you rather than Amazon. Thank you so much for the free team and marble puck! What a great deal! I scoured the internet before purchasing and nobody beats that great deal. I will definitely be back to purchase more teams in the future!
I have been searching forever for the perfect gift for our hockey loving family. I came upon your website and found exactly what I’m looking for to entertain them all when they are home for the holidays. Your website was heartwarming and brought back memories, and I definitely want to support a family business like yours. We plan to have “tournaments” over Christmas- just like we used to when we were young with my brothers (back in the days of Bobby Orr!). It’s so hard to tell who to trust when ordering on line but your site seemed so genuine.
It has been a number of years since I have experienced the excellent customer service that you have provided. You have the unique ability to make me feel as if I am your only customer, which I know is no small feat. You were extremely patient with me, knowledgeable of the product, and most of all, sincere about making sure I felt comfortable in placing my order. Your service really makes customer loyalty an easy decision. I will not hesitate to order from you in the future or pass along your company information to others for their hockey table needs.
Thank you for saving the day for my son’s birthday! I was so upset when that BIG internet Superstore (which shall remain nameless) took my order and then waited 2 weeks to tell me they didn’t even have the game in stock. I was panicked and was just blown away that you were able to take my order and have my game shipped and on a Fedex truck within 2 hours. I got it the next day, just in time for his birthday! It was the only gift my son wanted and I can’t thank you enough for your efforts. I learned my lesson and will support small family businesses such as yours in the future!
I love my new Stiga! My wife purchased one for fathers day and I have not stopped playing it! My wife said you were very nice over the phone and she received the package really fast. I’m sure any future purchases I make will be through your company because of the service we received.
I just wanted to let you know that we received the hockey table this afternoon in perfect condition. My husband and I couldn’t believe how fast it got here. The game is actually of better quality than we expected and the players are unbelievable! Thanks for your excellent and efficient customer service. We can’t wait until Christmas to play!
I wanted to send you a note to thank you for a wonderful shopping experience with your company. I placed an on-line order for a Stiga table hockey game with Boston and NY Ranger players on 12/3 and received the product on 12/5. I couldn’t believe how quick the delivery was, but more importantly, the game arrived without any damage and with the correct player pieces. My 7 year-old son with be thrilled when he opens this present on Christmas! I would certainly highly recommend your company to anyone. If there’s an on-line rating service that rates your company, please send me a link and I’d be more than happy to submit an excellent rating for your company.
I just had to write a note of thanks for your GREAT service. I can’t believe that I ordered the game on Thursday, Dec. 11 around 11 AM and it was delivered to me on Friday Dec. 12 around 11 AM. I know my grandson will have many hours of fun with the game.
I just wanted to say THANK YOU for the wonderful customer service. My son’s hockey players arrived minutes ago and they’re perfect. Exactly what I was looking for and just in time for “Santa”. You were so pleasant to talk to and I really appreciate ALL your help.
I wanted you to know what a great product you have, I ordered one for Christmas for my son and I was worried if he would enjoy it since he is 13, but he loves it. My husband played table hockey for hours as a kid and just loves your game, they challenge each other every night. Also, I ordered it the day before Christmas Eve and it was delivered to my house Christmas Eve morning. Thank you so much it is great to know that there are great businesses out there.
I really appreciate the time and effort you spent trying to help me. Excellent customer service always gets my repeat business. My son and I are crazy about hockey, so I’m sure we’ll be doing business again in the future.
With no letter to Santa and time running out, we were in big trouble. And nobody even Amazon could help. Then I found you, and we jumped straight on the nice list! Now my 7-year old Bruins fan is as happy as he could possibly be.
I’ve been meaning to send an email telling you what a pleasure it was doing business with you. I ordered the game as a Christmas gift for my son, and since I had never heard of your company, I was a little nervous about ordering it online–especially because it was a last minute decision and I really needed it to arrive in time for Christmas. It was a great deal–the best I found anywhere online, and it arrived in time for Christmas. (The few other online stores that had the game indicated that it would not arrive in time without expensive express shipping.) I took a chance because your website explained that your packing and processing is very quick because they are just steps apart, and that it usually ships the same day. I was delighted, and my son loves the game. I will recommend your company wholeheartedly.
Got the game today, Monday! Everything looks great and is intact. Thank you so much for great service and the human touch. You were wonderful, and we will most definitely recommend you here in Nova Scotia. Our grandson will be thrilled. Computer games are great, but we are discovering the interactive games that we can all play actually bring the family together, and this is what the table hockey game is going to do for us.
Was in need of a few extra teams a piece to fix up my board. Went to the site and super easy to navigate.
Then needed it in two days. Sent a message and they responded in under an hour. We had it all set up.
I paid a few extra bucks to expedite and it showed up the next day. Highly recommend. Service and response