* FREE LIFETIME SUPPORT & FRIENDLY PERSONAL SERVICE – When you buy from us, you are supporting a small family owned business and buying from the leading Stiga Table Hockey Game Retailer. We offer you free lifetime support for your game. You won’t get this kind of service from a giant superstore that sells 10,000 different products and barely knows their merchandise. And they certainly won’t be able to help you if you have questions about the game or need instructions on how to change a part. Good luck getting them to honor warranty! Having a knowledgeable person always available to offer assistance is invaluable. We have played these games for years and know them inside and out. Our Stiga expertise and personal service is second to none. The owners of the company handle all customer service details personally!
* WE STAND BEHIND OUR PRODUCTS – We only sell products that we feel are good products. There are other games on the market which many other online retailers sell but which we feel are inferior, badly made products. We made a decision to only sell products which we believe in. We can not in good faith sell bad quality merchandise, no matter how much profit we can make. It is against our morals. It would be like stealing money from people. Most of our products are for children and we don’t want to disappoint them. Big online retailers continue to offer some of these terrible products even though they know they are dreadful and the customer reviews are just horrid. This is the difference between us and big online shops. We don’t put making a profit over customer satisfaction. You won’t get this honesty from Internet Super Stores! If you are considering a table hockey game, please buy Stiga. We have seen all the competitors products and it’s the only one we can stand behind. It is the only game that offers replacement parts and that is the number one reason to buy it. For higher end arcade sized games, Carrom makes a quality product and they are just amazing to deal with. And you will be buying American as Carrom games are proudly made in the USA!
* ALWAYS IN STOCK – We sell Table hockey games all year round and we always have games in stock. This is the only product we sell, of course we have it in stock! Most other stores carry Table Hockey games on a seasonal basis only. Some will tell you the game is in stock, take your order and charge your credit card. A few weeks later you will get the “Oops, we are out of stock” email and they will give you the old “bait and switch” trick. Last Christmas, this happened to dozens of customers who purchased from large online hockey retailers and had weeks of their time completely wasted. Then they called us last minute and we had their game shipped within 24 hours. Deciding who to purchase your game from can be the difference between a smile and a frown on Christmas morning. With new stock arriving weekly, we always have the latest and most recent versions of Stiga games and products. You don’t get last year’s model when you order from us!
* 30 DAY MONEY BACK GUARANTEE & NO HASSLE RETURN POLICY – If for any reason you are not satisfied with our product, simply return the game in its original condition and packaging for a full refund. It’s that simple. No questions asked, no reasons needed. And you get a REFUND, not store credit. Customer satisfaction is our main priority. If you’re not happy, we’re not happy.
* FAST SHIPPING AND CAREFUL PACKAGING – Most orders are shipped within 24 hours of receiving order and many are shipped the same day. Nobody is faster than us! We ship our games in specially manufactured corrugated boxes for maximum protection. We don’t just throw an address label on the game box and ship without an outer carton like Amazon does.
* EXTRA PARTS, SERVICE & SUPPORT – We offer a full line of replacement parts and teams for your table hockey game. If you have any customer service issues or questions about your game, contact us and we will respond promptly to your needs. When you call customer service, you are talking to the owners of the company.
* HONESTY & INTEGRITY – We give you all the details up front. Our prices and company policies are clearly listed on our web site. There are no hidden or surprise charges. You see the total price before you input your credit card information. Some dealers will mislead you with shipping rates. They will quote you a low price for the game and then tack an astronomical shipping charge once you have inputted your credit card information, hoping you won’t notice. The Stiga Table Hockey Game is a large, heavy, oversize package. Anyone who promises to ship this game for a few dollars is pulling the wool over you eyes.
At Tablehockeyshop.com, we are hockey fans just like you and have followed and supported this amazing game for years. We are very proud to represent Stiga, a Swedish company which has been in business since 1957, and we believe 100% in the quality and craftsmanship of their Table Hockey Games. There is no finer table hockey game on the market. In fact, we refuse to even sell the other table hockey brands because their cheap quality and constant problems with broken parts do not meet our high standards. Also, Stiga is the only game which offers replacement parts, so your game will last a lifetime. This is the number one reason to buy Stiga. If you buy another company’s game and break a part, you can’t get replacement parts and you have just lost your entire investment. It’s the old cliche, you get what you pay for. That is why Stiga is your best investment. We stand by our product fully and will go the extra mile for you, our customer.