LATEST HOLIDAY SHIPPING INFORMATION FOR STIGA TABLE HOCKEY GAME ORDERS
FRIDAY DECEMBER 21 – There is 1 shipping day until Christmas. If you live in the 1 day zone in the map below, Christmas delivery is still possible. Please have your order to us by 11 AM Friday. We will ship Friday for a Saturday delivery by FEDEX HOME DELIVERY. It must be a residential delivery. Those in the 2-5 day zones will arrive after Christmas. Been checking our shipments and have not seen many issues or delays at this point. The home delivery service is not open Christmas Eve. Monday Dec 24 is the last delivery day for small team and puck orders which ship by USPS. Small team and puck orders will ship by USPS so map below does not officially apply but should be about the same transit time. If you are ordering at this late time, we must be clear that Fedex Ground shipments are not guaranteed deliveries. While we are seeing most packages arrive in the time promised, we do not take responsibility for any service failures, weather events, etc. that may occur. IMPORTANT – Please do not place an order and then later ask us to upgrade it to Express shipping. Orders placed are sent to the warehouse immediately for processing and ship quickly. We can not retrieve a package that has already processed and then upgrade it. Our last shipments will go out Friday afternoon. At this time, we are not planning on doing last minute expedited Express shipping.
HOCKEY GAMES AND SNOWRACERS – FedEx Ground Transit Time – Map below shows approx transit times for FedEx Ground for Stiga games and snowracers. Delivery times above are calculated in business days and do not count Saturdays, Sundays, or holidays. The first business day after your order ships is considered the first day. For example, if we ship on Monday and you live in the 2 business day zone, your package should arrive Wednesday. If we ship Friday and you live in the 1 business day zone, your package should arrive Monday, the first business day after the weekend. Fedex does not pick up from us on weekends. While FedEx is the best in the biz and they generally are right on schedule, people who place orders with ground shipping do so with the understanding that it is not a 100% guaranteed service. We do not refund or assume any responsibility for weather, acts of nature or Christmas volume delays which may cause Ground delivery failures. No exceptions. FedEx Express is a guaranteed service except in cases of weather or acts of mother nature. If mother nature delays an Express package, there are no refunds issued by FedEx or our company.
SMALL PART/TEAM ORDERS – All orders for just parts or teams are shipped through the USPS by either first class or priority mail. The map below is fedex and does not apply for these packages but delivery times are similar (1-5 days based on your distance from the Philadelphia area) and they seem to be running well. We are not getting many emails from customers regarding late deliveries. For detailed shipping info, please see our shipping page